Refund policy

Return / Exchange Policy

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Returns
Our return policy is 14 days Store Credit. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase, please check email or text messages.

Please do not send your purchase back to the manufacturer.

Refund for Store Credit (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund for store credit will be processed, and certificate of store credit sent to you, within a certain amount of days.

Late or missing Store Credit (if applicable)
If you haven’t received a store credit yet, first check your email again.
Then contact us and we will resend store credit.

If you’ve done all of this and you still have not received your credit yet, please contact us at sales@betheboutique.com.

Sale items (if applicable)
Only regular priced items may be returned for store credit, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item in a different size (if available), send us an email at Sales@betheboutique.com and send your item to: 5607 North Illinois Street Indianapolis Indiana US 46208.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 5607 North Illinois Street Indianapolis Indiana US 46208

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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